Join our Resident Voice

Are you looking for an opportunity to get involved and help us to improve our Housing Service?

You can join our Resident Voice by filling in this form to tell us about the things that you are interested in.

When an engagement opportunity arises, a member of the team will contact you with the details.

Thank you for taking the time to sign up to our Resident Voice and we look forward to improving our services together with you in the future.

Title

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Please tell us your name:

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Maximum 255 characters

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Please tell us your address:

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Maximum 255 characters

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Please tell us your postcode:

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Maximum 255 characters

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Are you a council tenant or a leaseholder?

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Please provide us with your mobile/landline phone number:

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Maximum 255 characters

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Please provide us with your email address:

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What is your preferred method of contact?

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Phone

Text

Letter

We have lots of different involvement opportunities for you to engage in. Please select your preferred type of opportunity:

* required

Task and Finish Groups, including co-creation (more than one group meeting on a particular project that takes place virtually, in office or at a community venue)

Focus Groups (a one-off group meeting held virtually, in office or at a community venue)

Surveys (through the post, over telephone or online within your own home)

Local Housing Forums (quarterly events in the community around the borough to speak to Housing staff)

Mystery Shopping (engage with our service anonymously to evaluate our customer service standards)

10.

Would you prefer to take part in online activities, in person activities or both?

* required

Online

In person

Both

11.

Is there any additional support that we can provide to help you get involved?

Larger print

Braille

Hearing loop

Translation

Other (please specify)

12.

If you selected 'translation' in the above question, please tell us which language you require:

Maximum 255 characters

0/255

13.

Which service areas are you keen to engage with?

* required

Repairs

Safety of homes

Customer service

Complaint handling

Neighbourhood management

Caretaking and Gardening

14.

Do you need assistance with any of the following?

Help to get online

Wheelchair / mobility scooter / mobility

Support with transport

Childcare / carer responsibilities

One to one support from an officer

Other (please specify)

Equalities monitoring

We want to know a bit about you so we can understand the different opinions of our respondents in the borough.

If you do not wish to answer any of the below questions, you can skip them. However, completing these questions helps us understand who we are hearing from.

15.

Please tell us your postcode to help us compare the views of residents from different areas of the Borough

Maximum 8 characters

0/8

e.g. IG11 1NN

16.

How old are you?

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Please enter your age to the nearest whole number or category

17.

How would you describe your gender?

Female

Male

Non-binary

I prefer not to say

I prefer to self-describe (please use the box below)

18.

How would you describe your sexual and/or romantic orientation? Please select all that apply.

Asexual

Bisexual

Gay

Heterosexual

Pansexual

Queer

Prefer not to say

Prefer to self-describe (please use the box below)

19.

What is your ethnicity?

Select option

20.

What is your religion or belief?

Select option

21.

Do you have a long term physical or mental impairment, which greatly impacts your ability to carry out normal day-to-day activities and you are likely to be considered disabled under the Equality Act 2010?

Yes

Prefer not to say