Help shape the way we share performance information

We want to make sure the performance information we share with residents is useful, relevant, and easy to access.

Our Annual Report has been codesigned with residents and provides an update on the things that matter to them. We currently publish Tenant Satisfaction Measures (TSMs) on our website, but we’d like to go further.

This short survey asks:

• What types of performance data you’d like to see (e.g. repairs, complaints, safety checks, engagement etc.)
• Where you’d prefer to see it – on our website, in newsletters, or somewhere else

Your feedback will help us improve how we communicate and ensure the information we share is meaningful to you.

To help you think about what might be useful, we have also included links to how other housing providers present their performance data (see links below).