Housing re-registration and Redbridge Homes 4 U

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Redbridge Council is moving to a new Choice Based Lettings (CBL) platform. Redbridge Homes will make management of the limited supply of social housing properties easier to advertise and allocate.

Thank you to everyone who has registered on Redbridge Homes.

If you did not register by 31.08.2025, you can still register but your application may take longer to process. We aim to assess all applications within 6 weeks and will notify you once complete. This may take longer if we have requested further information from you. Please do not contact the housing register team during this period as this may cause further delay.

Your Household ID and password will be required to access the new Redbridge Homes bidding website once this is live.

  • If you already have a homeless application and are in Temporary Accommodation (TA), please refer to the letter we sent you in July 2025 which provided instructions on what to do next. Details and guidance on how to reset your password can be found here.
  • If you do not have a homeless application; and you are registered on the existing housing register, then you MUST complete and submit an application on Redbridge Homes if you want to keep bidding for social housing. Please follow the guidance here.

YOU CAN STILL PLACE BIDS ON CHOICE HOMES SITE UNTIL FURTHER NOTICE.

The housing register application form can be accessed here: Redbridge Homes

How to guides:

The Key Documents on the right of screen will guide you through the process. Please watch or read the following:

Our team of officers will be processing a large volume of applications, so please be patient with us during this time. We will be in contact with you as soon as possible.

You are responsible for ensuring your application is completed and submitted. The council will not complete any application for you. If you are unable to complete the application you can ask family, friends, support worker or neighbours for assistance.

Waiting times for social housing in Redbridge are incredibly long because there are far more people in need than there is available housing stock. We can estimate waiting times by looking at how long people who have recently been re-housed have had to wait.

See the table below for guidelines depending on household need. Please bear in mind; because more people join the housing register each year than we're able to re-house, if you are joining the housing register now, your expected waiting time is likely to be longer than those currently quoted.

Studio

1 Bed

2 Bed

3 Bed

4 Bed

5 Bed

2024/2025

4 years 4 months

5 years 9 months

7 years 8 months

18 years 2 months

21 years

16 years 7 months

2023/2024

6 years 3 months

6 years 1 month

10 years 4 months

15 years 7 months

No lets

No lets


Why are these changes happening?

These changes are being made following recent consultation on the housing allocation scheme whereby Redbridge Council asked you to share your views. Consultation is now complete. The allocations policy has been approved by cabinet members and can be found under Key Documents.

This scheme informs how we allocate housing both in and out of the borough and prioritises the people on the housing register.

The new housing allocations scheme:

  • Sets out clearly how we allocate and let social housing in the borough
  • Ensures decisions are made fairly and with clear reasons
  • Makes it easier to understand the eligibility criteria, who qualifies, and who we cannot house
  • Improves the way we prioritise people. This is especially important given the high demand for the few properties that are available to let each year
  • Makes sure we comply with recent legislation and good practice.

Redbridge Council is moving to a new Choice Based Lettings (CBL) platform. Redbridge Homes will make management of the limited supply of social housing properties easier to advertise and allocate.

Thank you to everyone who has registered on Redbridge Homes.

If you did not register by 31.08.2025, you can still register but your application may take longer to process. We aim to assess all applications within 6 weeks and will notify you once complete. This may take longer if we have requested further information from you. Please do not contact the housing register team during this period as this may cause further delay.

Your Household ID and password will be required to access the new Redbridge Homes bidding website once this is live.

  • If you already have a homeless application and are in Temporary Accommodation (TA), please refer to the letter we sent you in July 2025 which provided instructions on what to do next. Details and guidance on how to reset your password can be found here.
  • If you do not have a homeless application; and you are registered on the existing housing register, then you MUST complete and submit an application on Redbridge Homes if you want to keep bidding for social housing. Please follow the guidance here.

YOU CAN STILL PLACE BIDS ON CHOICE HOMES SITE UNTIL FURTHER NOTICE.

The housing register application form can be accessed here: Redbridge Homes

How to guides:

The Key Documents on the right of screen will guide you through the process. Please watch or read the following:

Our team of officers will be processing a large volume of applications, so please be patient with us during this time. We will be in contact with you as soon as possible.

You are responsible for ensuring your application is completed and submitted. The council will not complete any application for you. If you are unable to complete the application you can ask family, friends, support worker or neighbours for assistance.

Waiting times for social housing in Redbridge are incredibly long because there are far more people in need than there is available housing stock. We can estimate waiting times by looking at how long people who have recently been re-housed have had to wait.

See the table below for guidelines depending on household need. Please bear in mind; because more people join the housing register each year than we're able to re-house, if you are joining the housing register now, your expected waiting time is likely to be longer than those currently quoted.

Studio

1 Bed

2 Bed

3 Bed

4 Bed

5 Bed

2024/2025

4 years 4 months

5 years 9 months

7 years 8 months

18 years 2 months

21 years

16 years 7 months

2023/2024

6 years 3 months

6 years 1 month

10 years 4 months

15 years 7 months

No lets

No lets


Why are these changes happening?

These changes are being made following recent consultation on the housing allocation scheme whereby Redbridge Council asked you to share your views. Consultation is now complete. The allocations policy has been approved by cabinet members and can be found under Key Documents.

This scheme informs how we allocate housing both in and out of the borough and prioritises the people on the housing register.

The new housing allocations scheme:

  • Sets out clearly how we allocate and let social housing in the borough
  • Ensures decisions are made fairly and with clear reasons
  • Makes it easier to understand the eligibility criteria, who qualifies, and who we cannot house
  • Improves the way we prioritise people. This is especially important given the high demand for the few properties that are available to let each year
  • Makes sure we comply with recent legislation and good practice.
Page last updated: 15 Sep 2025, 02:32 PM