Housing re-registration and Redbridge Homes 4 U

Important Notice: Housing Application Form Improvements

Dear Customers,

We have attentively listened to your feedback and are committed to enhancing our application form to better serve your needs. So we can implement these improvements for you, the form will be temporarily unavailable between Tuesday 13th May and Sunday 18th May. The form will be available for customer use from Monday 19th May.

We have extended the deadline for re-registering to 30th June 2025.

We kindly ask for your patience and understanding during this time as we strive to bring you an improved experience.

Thank you for your continued support.

Sincerely,

Housing Register Team

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Redbridge Homes 4 U, the housing re-registration site, is now live!!

Redbridge Council is moving to a new Choice Based Lettings (CBL) platform from 1 June 2025. Redbridge Homes 4 U will make management of the limited supply of social housing properties easier to advertise and allocate.

We need your help

If you are currently registered on the housing register, you WILL need to re-register on the new system before 31st May 2025 to continue to bid on properties. You can continue to bid for homes on the ELLC website until this date. If you do not register by this date, you will not be able to bid for social housing in Redbridge, which may impact your waiting time.

How to guides and FAQ's

The Key Documents on the right of screen will guide you through the process. Please watch or read the following:

Video
Update Application Guidance - READ FIRST
Application Guidance
First time Log In and Access to the Application Form
FAQ
Error messages

Please go to Redbridge Homes 4 U to register on the new housing register

Your effective date on the current housing register will be honoured on the new system to ensure existing priority is maintained.

Our team of officers will be processing a large volume of applications, so please be patient with us during this time. We will be in contact with you as soon as possible - please do not contact us during this period as this may slow down your application.

If you are unable to use a computer and you do not have any friends or family whom can assist you, we are running limited drop in sessions to support with trouble shooting for anyone experiencing technical issues (please take a screenshot of your error message). You must bring proof of ID and address. Sessions will operate on a first come first serve basis and take place as follows:

Drop-in Sessions
Date	Venue	Time

Thursday 15th May	CANCELLED DUE TO SERVICE IMPROVEMENTS
Tuesday 20th May	TBC
Thursday 22nd May	TBC
Tuesday 27th May	TBC
Thursday 29th May	TBC

These changes are being made following recent consultation on the housing allocation scheme whereby Redbridge Council asked you to share your views. Consultation is now complete. The allocations policy has been approved by cabinet members and can be found under Key Documents.

This scheme informs how we allocate housing both in and out of the borough and prioritises the people on the housing register.

The new housing allocations scheme:

Sets out clearly how we allocate and let social housing in the borough

Ensures decisions are made fairly and with clear reasons

Makes it easier to understand the eligibility criteria, who qualifies, and who we cannot house

Improves the way we prioritise people. This is especially important given the high demand for the few properties that are available to let each year

Makes sure we comply with recent legislation and good practice